A tailored programme of in-house training was developed to cover the key elements of lean implementation in Healthcare and to support staff’s Continuing Professional Development (CIPD). The training workshops were attended by staff both within the internal Improvement team, and within the Medical, Surgical and Diagnostic divisions.
The training was delivered in 3 stages over 10 days, each stage designed to build upon the last, in order to give the staff the knowledge and understanding of Lean and Kaizen systems thinking. Each of the stages of training was designed to be a mixture of both classroom teaching, and ‘go to Gemba’ activity, so that delegates could see how each of the tools and principles learned is actually applied in practice.
Stage 1 – Kaizen & Lean Foundations
This module covered topics such as: